First you must select the date that you intend to stay with us. Take note that a full day of stay in our hotel starts from 2.00pm which is the Check-In time of the date until 12.00pm(checkout time) the following day. This means that for example, if you are booking for 3 August 2011, your stay in our hotel will start from 2.00pm on 3 August 2011 until 12.00pm of 4 August 2011. If you choose to stay for 3 days, you will start at 2.00pm on 3 August 2011 until 12.00pm until 12.00pm on 6 August 2011.
After selecting the date, you will then have to select the bed setting. As there are a maximum number of guests allowed in each type of room so you must ensure that you have provided the accurate information. The legal age for children is from 2 years old to 12 years old with which guests above 12 years of age are regarded as ‘Adult’. Guests below 2 years of age are not applicable as children.
The default room type is the DELUXE(one queen bed), TRIPLE ROOM(one queen and one single bed), QUAD ROOM(two queen bads) and our biggest room is Family Room which fits 5 person(two queen beds and one single bed). Each room type will come with different rates and pricing so you must ensure that you have selected the correct type you are looking for. If you need to have special or additional requirements like additional pillows or extra bed, arrangements can be made during Check-In or you can also send us an email pertaining to your request.
After completing the previous steps, you will then be directed to the payment stage. The total amount payable will be notified to you and you will then need to provide your name. In order for your reservation to be confirmed, 50% deposit payment is required. This can be done with either bank transfer or online payment. For bank transfer our account details will be shown on screen. For secure online payment, your booking will be confirmed instantly with a booking reference being displayed on screen. This information will also be sent to you via email.
As for balance payment, we accept VISA and Mastercard from most major banks and this is payable during check-in. You may whatsapp us at 012-3233 880 if you need any assistance.